Visa Dispute Resolution Certification
Dispute resolution professionals play a critical role in the payments industry.
Our Dispute Resolution Certification program was created to help elevate the role, expand career prospects and provide professional credibility for those who earn the credential.
Becoming Visa Certified
Our program consists of a required exam with recommended courses that help prepare you to pass the exams. Upon passing the exam, you'll be recognized as Visa Certified in Dispute Resolution. Upon achieving your certification, you'll receive a digital badge you can share publicly to highlight your achievement.
Quick Links: FAQ | Program Policies | Program Candidate Agreement
| How to become Visa
Certified: Dispute Resolution |
||
|---|---|---|
| Course/Exam | Digital badge earned | |
| Level I | Dispute Resolution I Virtual | In-person | On-demand |  |
| Level II | Dispute Resolution II Virtual | In-person | On-demand |  |
| Exam |
Visa Dispute Resolution Certification Exam Exam Number: VIS-DR100 |  |
| Bundle | Dispute Resolution Certification Bundle | |
Training and exam bundle
Set yourself up for success in our certification program by purchasing a bundle, which includes the level II course, exam and a free exam retake.
Courses to help you prepare
Our courses were developed specifically for the Visa Dispute Resolution Certification program and play an important role in your certification journey. The best way to prepare for the exam is to complete the recommended courses, which are built around the exam objectives.
Dispute Resolution I
New to dispute resolution?
Start with our level I course to build foundational knowledge and prepare to begin the certification process.
Learn more:
Virtual | In-person* | On-demand*
*Coming soon