Merchant Acquiring Lab

Build the knowledge and skills you need to navigate, adapt and thrive in an increasingly competitive landscape with a new program focused on acquirer profitability.

Merchant Acquiring Lab is an immersive 2-day program designed to help you gain a comprehensive understanding of the merchant acquiring business with focus on profitability and growth. Throughout the program, you’ll also discover strategies to address the challenges of running a merchant acquiring business.

It includes a mix of instructional content, team-based learning and a competitive simulation, all designed to provide a deeper understanding of the complex and dynamic world of acquiring.

This program is ideal for individuals looking to gain a greater understanding of the merchant acquiring business, including those who work for an acquirer, an acquirer processor or those who work for an issuer with a merchant acquiring business. At this time, Merchant Acquiring Lab is only available to clients in Canada and the United States.


Upcoming programs

Merchant Acquiring Lab: Atlanta

9-10 September
Visa Atlanta Office
1200 Peachtree St NE
Atlanta, GA 30309

Program only: US $5,000

Merchant Acquiring Lab: New York

16-17 September
Location coming soon

Program only: US $5,000
Program plus hotel: US $7,000

Special offers

Save 15 percent when you register six or more weeks in advance with promo code Save15 or register four people from your organization and receive an additional registration at no additional cost. Offers cannot be combined.

Merchant Acquiring Lab is Visa Value-in-Kind (VIK) eligible.

Test your skills and strategies in a team-based competition

You’ll be paired with a team of peers as you compete to build the most successful merchant acquiring portfolio over a multi-year period in a simulated marketplace.

Gain hands-on experience as you build, test and adapt your merchant acquiring strategy in a risk-free environment.

Factors your team will consider include:

  • Pricing
  • Risk
  • Segmentation
  • Sales
  • Value-Added Services (VAS)
  • Product

Two days of hands-on learning and networking

Designed to maximize your experience at Merchant Acquiring Lab, the agenda is filled with insightful presentations, networking opportunities and team challenges. A sample agenda is below.
Day One
  • Welcome and program introduction
  • Key principles of acquiring
  • Simulation round #1
  • Drivers of acquirer profitability
  • Simulation round #2
  • Products and Value-Added Services
  • Q&A session
Day Two
  • Welcome and Day One recap
  • Sales and portfolio management
  • Simulation round #3
  • Acquirer operating models
  • Simulation round #4 (final round)
  • Acquirer risk management
  • Q&A session
  • Award ceremony and program conclusion
This agenda is for illustrative purposes only and is subject to change.

Meet the expert

Throughout the program, you'll receive guidance and insight from a payments industry expert with extensive experience in areas including pricing strategy, risk management, strategic planning, transaction processing and more.


Ted Nelson

Head of Merchant Acquiring, Visa Consulting & Analytics
Ted is an accomplished payments consultant with over ten years of experience specializing in merchant acquiring and payments strategy. As Head of Acquiring at Visa Consulting & Analytics for North America, he leads transformative projects for financial institutions and payment providers, helping them optimize payment acceptance and drive growth. Previously, Ted held key advisory roles at First Annapolis Consulting (now part of Accenture), where he consistently delivered actionable insights and innovative strategies to clients navigating the fast-changing payments landscape.

Learn more

Contact our support team with any questions.