Payments Management Lab Payments Management Lab

Type Scheduled Virtual
Topic Portfolio Management
Level Advanced
Duration 4 hours per week over 10 weeks
Language English
Special Offer Save 15 percent when you register six or more weeks in advance. Enter Save15 at checkout.
Registration is now open for our next program
Join us 3 October – 19 December

Special offers: Save 15 percent when you register six or more weeks in advance with promo code Save15 or register four people from your organization and receive an additional registration at no additional cost. Offers cannot be combined.

Payments Management Lab (PML) is a 10-week virtual program (approximately four hours per week) designed to help you stay ahead in today’s competitive market by learning from industry leaders and gaining insights from payments colleagues from around the world.

It includes a mix of self-paced instructional content, team-based learning and a competitive simulation, all designed to provide a deeper understanding of the complex and dynamic world of payments.

Real-world education and practice for payments professionals

Learn from experts

Each week introduces essential content including card strategy, marketing, risk and profitability, delivered by Visa professionals and industry experts.

Apply your skills

Utilize the skills you’ve learned in a pressure-free environment and gain real-world insights as you build a card portfolio in a team-based simulation.

Expand your network

Connect with peers from around the globe as you participate in activities, discussions, polls and more.

Week-by-week program plan

Payments Management Lab is comprised of self-directed study and a team-based simulation.

Week 1


Explore the business and economic implications of managing a payments portfolio

Engage with your team;
Prepare your Year 1 credit strategy

Week 2

Credit and marketing for new accounts

Study credit trends, learn customer targeting and segmentation, understand credit risk management

Design a credit product;
Input Year 1 decisions

Week 3

Credit simulation results

Review your credit portfolio performance and see how you ranked against your competition

Analyze results and key metrics;
Prepare Year 2 debit strategy

Week 4

Debit, prepaid and lifecycle management

Learn the factors influencing debit growth, explore the evolution of prepaid and manage your existing accounts

Launch a debit product;
Input Year 2 decisions

Week 5

Debit simulation results

Review your credit and debit portfolio performance and study benchmark reports, competitive matrices and market share

Analyze results and key metrics;
Prepare Year 3 acquiring strategy

Week 6

Interchange, acquiring and credit risk

Understand the acquiring environment, maximize revenue and control losses on existing accounts

Manage an acquiring business and bid for new merchants;
Input Year 3 decisions

Week 7

Acquiring and merchant bidding results

Review your credit, debit and acquiring portfolio performance and see who won the four merchant bids

Analyze results and key metrics;
Prepare Year 4 portfolio strategy

Week 8

Secure foundations for innovation

Explore digital commerce, artificial intelligence and trends shaping the security landscape

Refine portfolio targets;
Input Year 4 decisions

Week 9

Adapt your final approach

Study your portfolio’s performance and adapt your strategy for your final round of decisions

Analyze results and key metrics;
Prepare Year 5 portfolio strategy

Week 10

Preparing for tomorrow

Meet the new global consumers and discover how innovation can empower them in the future

Refine portfolio targets;
Input Year 5 decisions

See which team is crowned as the simulation champion


Learn from the people who know payments best.

When you complete the program, you’ll receive a digital certificate that can be shared on social media accounts or added to your email signature.

"This is the program that is sure to expand your vision and motivate you to reach new heights. It will provide you with valuable insights and encourage you to create tailored solutions and make effective decisions."
- Past Payments Management Lab participant
"This program is great for a newbie to the world of payments and a great refresher to anyone looking to get a better idea of the payments landscape, how it's been shifting and understanding the areas of focus that may or may not be in the limelight of your organization."
- Past Payments Management Lab participant
"Provides a 360-degree view of the payments industry, including credit, debit and acquiring. Perfect for any professional of the payments industry, regardless of the number of years of experience."
- Past Payments Management Lab participant