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Dispute Resolution Dispute Resolution

Become a Visa Certified Dispute Resolution Professional or simply sharpen your skills.

Our dispute resolution courses are designed to expand your understanding of Visa rules, chargeback reason codes and case filings, plus how to use Visa Resolve Online to manage the dispute process.


Through these courses, you'll take an in-depth look at a variety of topics including fraud, authorization, processing errors, consumer disputes, arbitration and compliance rules.

Visa Dispute Resolution Professional Certification

We're building a world-class certification program designed to help elevate key roles within the industry and open new career opportunities for payments professionals.

When you become Visa certified, you’ll join a distinguished group of individuals who have the knowledge and skills organizations are seeking in top-performing employees.

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