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Introduction to Operations

Type Scheduled Virtual
Topic Operations
Level Introductory
Duration 12 hours over 3 days
Language English
Special Offer This course is eligible for our early bird discount.
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Are you a new Visa client, or new to the payments industry?  This virtual course will give you a deeper awareness of all aspects of our dynamic industry and the Visa payments system. You’ll gain an understanding of industry trends, how the payments system works, and how payments are processed. You’ll also learn about current payments risks and discover strategies to help you mitigate them. The knowledge and skills gained from this course will help you build a foundation for success and grow in your role.

Key topics:

  • Key stakeholders and their roles in the Visa payments system  

  • Payments fundamentals 

  • Transaction lifecycle 

  • VisaNet processing   

  • Clearing and settlement 

  • Introduction to risk and fraud 

  • Managing risk through authorization 

  • Introduction to disputes  

  • Types of Visa fees and how to view your monthly invoice

Who should attend:

Clients who are new to Visa and staff who are new to the payments industry. This course is relevant to all job roles in operations, risk management, systems and operations.

Important notes:

  • Pre-work and daily work will be provided for you to download. 

  • Enrollment closes one business day prior to the session start date for virtual courses. You will not be able to enroll in a virtual course on the day of the session.

  • Register for select multi-day virtual courses at least six weeks in advance and receive a 15% discount. Enter the code Save15 at checkout to receive this offer.

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