Operations
Operations

Operations II (In-Person) (New for 2025)

Overview
Type Scheduled In Person
topic
Topic Operations
Duration Self-study before live session: approximately 11 hours; Live session: 2 days (4 hours per day)
Language English

Expand your knowledge of critical payments operations with an in-depth exploration of the key processes that drive payment systems.

This course follows our new blended learning model, which includes a mix of self-study and live instructor-led sessions. Learn more about blended learning.

The course begins with two weeks of self-paced learning. Start with an exploration of transaction processing, identifying key stages and comparing in-house and outsourced processing models. Gain valuable insights into the dispute flow and how to handle complex scenarios.

Next, delve into the clearing process and its impact on your organization's financial health. Discover best practices for submitting financial information to BASE II and processing BASE II-cleared transactions. Identify potential error points in the clearing process and learn how to manage them effectively. Explore Visa Clearing Exchange options and gain a stronger understanding of currency conversion for cross-border transactions.

Continue your journey by examining the settlement process. Analyze net settlement positions and explore the intricacies of funds transfer. Develop a deeper appreciation for the financial importance of efficient clearing and settlement in the transaction process.

Conclude the self-paced learning portion of the course with a thorough look at the reconciliation process, studying the steps involved and the reports used to ensure accuracy in financial operations.

During the live sessions with a Visa University trainer, you will be guided through hands-on case studies to deepen the knowledge you gained during the self-paced learning section of the course. These live sessions include activities, reflection, regional considerations and action planning, helping you apply what you have learned to your real-life work.

 Upon completing this course, you will return to your role with the knowledge you need to drive operational excellence at your organization.


Key Topics:

  • Transaction processing
    • Stages of the transaction process
    • In-house vs. outsourced processing
    • Dispute flow overview
  • Clearing
    • Clearing process overview
    • Components and functions of clearing
    • Processing types used for clearing
    •  Valuation of a transaction
  • Settlement
    • Settlement process overview
    • Net settlement position
    • Funds transfer
  • Reconciliation
    • Reconciliation process overview
    • Reconciliation reports

Who should attend:

  • Clients who are new to Visa and staff who are new to the payments industry.
  • This course is relevant to all job roles in operations, risk management, systems and operations.

Important notes:

  • Access to self-paced learning materials begins two weeks prior to the live sessions. You are responsible for completing the self-paced learning prior to the live sessions.
  • Enrollment for blended learning courses closes three business days before access to self-paced learning materials begins.
  • This course is eligible for a digital badge.
  • Special offers: Save 15 percent when you register more than six weeks in advance with promo code Save15 or register four individuals from your organization and receive an additional registration at no additional cost. Offers cannot be combined.

Session dates and times are shown in local time for the location where the class is taking place.

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