Make your case

Before your certification journey can begin, we understand that you may need to receive approval from your organization.

We want to help you make your case.

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Email your boss

Here’s an email draft with talking points you can use to convince your employer that Visa Certification is right for you and your organization. We recommend customizing as appropriate for your unique situation.

Subject Line: Request for approval to participate in Visa Certification program

Hi [Name],

I wanted to let you know about an innovative program available from Visa University: Visa Certification.

I am specifically interested in earning my Visa Certification in [choose one: Dispute Resolution, Payments Cybersecurity, Portfolio Management]. The certification includes two course options, Level I and Level II, which are designed to help prepare me for the certification exam, as well as an exam to validate my knowledge.

Becoming Visa Certified has a number of benefits, including:

  • Validating that I have the expertise to efficiently resolve issues, saving our organization time and money.
  • Demonstrating that I have the skills and knowledge needed to manage responsibilities with verified expertise.
  • Applying real-world insights from coursework and exams to my role to help our organization identify the right path toward resolution and effective management.

I know that I don’t have to convince you that continuing my professional career development is integral to my role and has immense benefits to the organization. Visa Certification is a logical way for me to continue to move forward.

I hope you’ll support my certification journey. Please let me know what questions you may have.

Thank you,

[Your Name]

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When I first learned that I passed the exams, I was so excited and relieved. The tests are tough, but it felt extremely rewarding knowing that I put in the time and passed the exams to complete my certification. The response from my manager and team was great, they even made a banner and brought in cupcakes to celebrate the occasion which made me feel very valued."

Jessica Phillips, Visa Certified in Dispute Resolution

Card Services Administrator, First Financial Federal Credit Union