Frequently asked questions
When is the registration deadline?
The last day to register for Payments Management Lab —
Live is 5 September 2025.
Do I have to stay at the hotel?
You are not required to stay at the The Omni King
Edward Hotel , but the hotel is providing special
pricing for all Payments Management Lab — Live
attendees. For more information, including how to secure
your discount, please visit the Hotel and Travel page.
Are discounts available for Payments Management Lab — Live?
Yes – there are two ways to save on your registration
for Payments Management Lab — Live. These discounts
cannot be combined.
-
Take advantage of our early bird discount by
registering before 1 August 2025.
- Register four individuals from your organization and receive an additional registration at no additional cost.
Who will be speaking at Payments Management Lab — Live?
Discussions and sessions will be led by
industry experts and Visa leaders
from around
the world.
How are simulation teams determined?
Teams will be preselected by Visa experts who will take
your role, level and job function into consideration.
You will be teamed up with colleagues whose experience
complements your own.
Teams will be posted prior to Payments Management Lab — Live, so you’ll have a chance to connect and get to know each other before the program begins.
Teams will be posted prior to Payments Management Lab — Live, so you’ll have a chance to connect and get to know each other before the program begins.
What if I have an allergy or dietary restriction?
We are happy to accommodate your allergy or dietary
restrictions. You will be able to identify those
restrictions and provide further detail during the
registration process.
What can I do in Toronto?
Toronto is bursting with arts, culture, cuisine and
amazing landmarks. See all Toronto
has to offer.
Is there a dress code for the event?
No black tie necessary. Bring comfortable corporate
casual outfits. Additionally, consider bringing an extra
layer to wear to stay comfortable in air conditioning
while indoors.
Can I bring my family?
Yes, Toronto offers plenty of activities for your
family to enjoy while you are participating at Payments
Management Lab — Live.
Is there an option for virtual attendance?
Payments Management Lab — Live is only available as an
in-person program. There is no way to attend virtually.
However, Visa University does offer a 10-week virtual
version of Payments Management Lab. Please subscribe to
our weekly
newsletter
and follow
us on
LinkedIn
to stay
informed of upcoming programs.
Can I extend my stay?
Yes, please feel free to extend your stay and enjoy all
Toronto has to offer. The hotel is offering special
pricing for attendees both before and after the event.
If you have additional questions, please contact Visa University’s support team via our
contact us form
.