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Take the next step toward advancing your career. We're here to help you accelerate your growth and strengthen your payments expertise through our professional certification program.

Visa University is building a world-class certification program designed to help elevate key roles within the industry and open new career opportunities for payments professionals. When you become Visa Certified, you'll join a distinguished group of individuals who have the knowledge and skills organizations are seeking in top-performing employees.

Visa Dispute Resolution Certification

Visa's first-ever global payments certification

Our new certification program is designed to meet the demands of an increasingly complex industry that needs trained and knowledgeable dispute resolution professionals. Becoming Visa Certified can help you boost your professional credibility, increase your value to your organization and expand your career prospects.

Is certification right for you?

Who should become certified?

Our certification program is beneficial for all experienced dispute resolution professionals looking to broaden and deepen their skills and increase their professional credibility.

If you are new to the industry or working in a different payments role, we also offer introductory training designed to help transition into a dispute resolution role and gain foundational knowledge and skills ahead of enrolling in our intermediate dispute resolution course.

Why should I become certified?

Pursuing a certification puts you in an esteemed group and can help to accelerate your growth in the payments industry.

  • Become a go-to contributor in a dynamic, fast-growing field
  • Increase professional credibility and stature
  • Help your company reduce risk while improving efficiencies and business outcomes

All digital credentials can be shared on social media or added to your email signature.


The financial industry needs trained and knowledgeable dispute resolution professionals. At Visa, we are helping qualified individuals gain the skills needed to fill these roles by offering scholarships for up to 500 people to participate in the Visa Dispute Resolution Certification program.

"A certification is proof that you know what you’re doing. It provides external validation that you have the skills needed to succeed."
– Sue Kaiden, Association for Talent Development